Terms and Conditions
Last Updated: 22/02/2025
Welcome to Clodept.com, a multi-vendor eCommerce marketplace that connects buyers and sellers. By using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use Clodept.com.
1. Definitions
- “Clodept,” “we,” “us,” “our” refers to Clodept.com, its owners, and operators.
- “User,” “you,” “your” refers to any individual or entity accessing or using our services.
- “Vendor” refers to an individual or business registered to sell products on Clodept.com.
- “Buyer” refers to any individual or business purchasing products from vendors on Clodept.com.
- “Product” refers to any item listed for sale on Clodept.com.
2. User Accounts
2.1 Registration
- Users must create an account to access certain features of Clodept.com.
- Vendors must provide accurate business information, and their accounts are subject to approval.
- Buyers must provide valid payment and shipping information.
2.2 Account Responsibilities
- Users are responsible for maintaining the confidentiality of their account credentials.
- Users must immediately report any unauthorized use of their accounts.
3. Vendor Terms
3.1 Vendor Registration & Approval
- Vendors must submit required business and tax information.
- Clodept reserves the right to approve or reject vendor applications.
3.2 Product Listings
- Vendors are responsible for accurate product descriptions, pricing, and images.
- Prohibited items include counterfeit goods, illegal items, and restricted products.
3.3 Sales & Order Fulfillment
- Vendors must fulfill orders promptly and provide tracking details where applicable.
- Clodept reserves the right to cancel orders if vendors fail to meet fulfillment standards.
3.4 Payments & Fees
- Clodept processes all payments and deducts applicable commissions before remitting vendor payouts.
- Payments to vendors will be made on a [weekly/monthly] basis.
- Vendors are responsible for their own taxes and compliance with applicable laws.
3.5 Vendor Commission Structure
- Clodept charges a commission on each sale, deducted before vendor payouts.
- Commission rates may vary based on product category or vendor type.
- Additional transaction or processing fees may apply.
- The commission structure is subject to change, with vendors notified in advance.
4. Buyer Terms
4.1 Purchases
- Buyers agree to provide accurate payment and shipping details.
- Orders are subject to vendor acceptance and stock availability.
4.2 Returns & Refunds
- Returns and refunds are subject to each vendor’s policies, as outlined in their product listings.
- Buyers must initiate return requests within the specified period.
- Clodept may intervene in disputes but is not responsible for vendor actions.
5. Prohibited Activities
Users are prohibited from:
- Selling counterfeit or illegal products.
- Engaging in fraudulent transactions or chargeback fraud.
- Misusing the platform, including spamming or harassing other users.
- Violating intellectual property rights.
6. Limitation of Liability
- Clodept provides a marketplace platform and is not liable for vendor actions or product quality.
- We do not guarantee uninterrupted service or error-free access to Clodept.com.
- Our liability is limited to the extent permitted by law.
7. Dispute Resolution
- Disputes between buyers and vendors should be resolved directly.
- Clodept may mediate disputes but is not obligated to provide resolutions.
- Vendors and buyers must respond to disputes within a reasonable timeframe.
- Any legal disputes with Clodept shall be settled through arbitration in [Jurisdiction].
- Clodept may charge a fee for dispute mediation services if necessary.
8. Indemnification
- Vendors assume full responsibility for the legality, safety, and compliance of their products.
- Clodept is not liable for damages arising from faulty or misrepresented products.
- Vendors agree to indemnify Clodept against any claims, losses, or legal expenses related to their business operations.
9. Data Privacy & Security
9.1 Data Collection & Use
- Clodept collects user information such as account details, transaction history, and browsing activity.
- Personal information is used to facilitate transactions, improve user experience, and comply with legal obligations.
- We do not sell or share personal data with third parties for marketing purposes without user consent.
9.2 Security Measures
- Clodept implements industry-standard security measures to protect user data.
- Users are responsible for maintaining the security of their accounts and passwords.
- In case of a data breach, affected users will be notified in accordance with applicable laws.
9.3 User Rights
- Users can request access to, correction of, or deletion of their personal data by contacting Clodept.
- Users may opt out of marketing communications at any time.
10. Amendments
- Clodept reserves the right to modify these Terms and Conditions at any time.
- Users will be notified of significant changes via email or website updates.
11. Contact Information
For any questions or concerns, please contact us at [info@clodept.com].
By using Clodept.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.